Terms & Conditions

Last updated: 2 August 2026.

This page has two parts: the cooperation agreement for independent professionals (ZZP) and the general terms and conditions for clients.

This is an English translation of the original Dutch terms ("Voorwaarden"), provided for convenience only. In the event of any discrepancy or conflict, the Dutch original is the sole legally binding version.

1. Cooperation Agreement Vakconnectie – Independent Professional (ZZP)

Parties

Vakconnectie V.O.F., established in Haarlem, Chamber of Commerce (KvK) no. 42065725, hereinafter 'Vakconnectie',

and

The independent professional who accepts this agreement, hereinafter referred to as the 'Professional'.

Article 1 — Purpose of the agreement

Vakconnectie operates a platform that connects clients and independent professionals. Vakconnectie acts exclusively as an intermediary.

Article 2 — Independent status

The Professional works entirely independently and at their own expense and risk. No employment relationship, temporary staffing agreement, or relationship of authority arises.

Article 3 — Registration and admission

The Professional provides accurate information and may be asked to provide supporting documents such as Chamber of Commerce (KvK) registration, VAT number and insurance.

Article 4 — Intermediation

Vakconnectie brings assignments to the Professional's attention without any guarantee of work.

Article 5 — Remuneration

Participation in Vakconnectie is completely free for the Professional. Vakconnectie charges no registration fee, subscription fee, fee for submitting a quote, lead fee, or commission on completed assignments.

Article 6 — Invoicing and payment

The Professional sends the quote and invoice to Vakconnectie. Vakconnectie forwards the quote and invoice to the client, or issues them on the Professional's behalf, and handles collection of payment. After receiving payment from the client, Vakconnectie transfers the full amount to the Professional, without deducting any commission or other fee.

Article 7 — Quality

The Professional carries out the work in a professionally competent manner and complies with applicable laws and regulations.

Article 8 — Insurance

The Professional holds adequate liability insurance.

Article 9 — Liability

Vakconnectie is not liable for the performance of work by the Professional.

Article 10 — Indemnification

The Professional indemnifies Vakconnectie against claims by third parties arising from their work.

Article 11 — Non-solicitation clause

Clients introduced by Vakconnectie may not be approached outside of Vakconnectie during the cooperation and for 12 months thereafter. Penalty: €5,000 plus 25% of the assignment amount.

Article 12 — Confidentiality

Confidential information is kept confidential.

Article 13 — Privacy and GDPR

Personal data is processed in accordance with the GDPR.

Article 14 — Reviews

Vakconnectie may publish and manage reviews.

Article 15 — Termination

Vakconnectie may terminate the cooperation immediately in the event of fraud, serious complaints or violations.

Article 16 — Term

The agreement is for an indefinite period with a notice period of 30 days.

Article 17 — Force majeure

No liability applies in the event of force majeure.

Article 18 — Applicable law

Dutch law applies. Disputes will be submitted to the competent Dutch court.

Article 19 — Acceptance

This agreement is formed by acceptance via email. The Professional gives their acceptance by sending an email to info@vakconnectie.nl clearly stating that they agree to the content of this cooperation agreement. The date of the acceptance email serves as the effective date of the agreement. Vakconnectie confirms receipt of the acceptance by email.

2. General Terms and Conditions for Clients

Vakconnectie V.O.F., established in Haarlem, Chamber of Commerce (KvK) no. 42065725

Article 1 — Definitions

Vakconnectie: the online intermediation platform of Vakconnectie V.O.F.

Client: the customer seeking a professional via Vakconnectie.

Professional: the independent contractor who carries out assignments via Vakconnectie.

Article 2 — Role of Vakconnectie

Vakconnectie brings clients and professionals into contact with each other. Vakconnectie acts as an intermediary and handles invoicing to the Client on behalf of the Professional.

Article 3 — Formation of the agreement

An agreement is formed as soon as the client and the professional reach agreement on the performance of the work and Vakconnectie has confirmed the intermediation.

Article 4 — Quotes and prices

Quotes are provided by Vakconnectie on behalf of the professional. Vakconnectie is not responsible for changes to the scope or additional work unless confirmed in writing.

Article 5 — Payment

Payments are made to Vakconnectie in accordance with the payment term stated on the invoice. Vakconnectie is responsible for the further remittance to the Professional.

Article 6 — Client obligations

The client provides accurate information and grants access to the location where the work takes place.

Article 7 — Liability

Vakconnectie is not liable for errors, delays, damage or shortcomings on the part of the professional in carrying out the work.

Article 8 — Complaints

Complaints about work must be reported in writing to Vakconnectie within 14 days after completion. Vakconnectie may mediate but is not obliged to resolve disputes.

Article 9 — Cancellation

Cancellations are subject to the arrangements between client and professional as set out in the quote or order confirmation.

Article 10 — Privacy

Personal data is processed in accordance with the GDPR and Vakconnectie's privacy statement.

Article 11 — Intellectual property

All rights to the platform belong to Vakconnectie V.O.F.

Article 12 — Misuse

Vakconnectie may block accounts in the event of fraud, misuse or violation of these terms.

Article 13 — Applicable law

Dutch law applies to these terms and conditions. Disputes will be submitted to the competent Dutch court.

Article 14 — Acceptance

The client declares agreement with these general terms and conditions by sending an email to info@vakconnectie.nl clearly stating their consent, or by written or verbal confirmation of the assignment. Vakconnectie confirms receipt of the acceptance by email.